The following Terms and Conditions of Use (“Terms”) are entered into by and between you and Allena Virtual Assisting LLC (“Company,” “we,” or “us”).
These Terms, together with our Privacy Policy, Disclaimer, and any other documents expressly incorporated by reference, govern your use of the website allenavirtual.com and any subdomains (“Website”), including all materials, resources, information, and services on the Website. Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, and others who access or use the Website.
By accessing or using the Website you agree to be bound by these Terms, without modification, and acknowledge reading them. If you disagree with any part of the Terms, you may not access the Website.
Privacy Policy
Your use of the Website is also subject to our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is incorporated into these Terms.
Disclaimer
Your use of the Website is also subject to our Disclaimer, which also governs the Website and informs users of various limitations regarding the information provided on the Website. Your agreement to the Disclaimer is incorporated into these Terms.
No use by minors
To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. Children under the age of 18 are prohibited from using the Website.
Lawful purposes
You may use the Website for lawful and legitimate purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You shall not post or transmit through the Website any material that violates or infringes the rights of others, or that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
Material you submit
By submitting any written works, feedback, testimonials, reviews, suggestions, or other material to us, whether directly or through a linked third-party form or review platform (collectively, “Submissions”), you grant us and any necessary sub-licensees a worldwide, nonexclusive, irrevocable license to use your Submission for promotional, business development, and marketing purposes, including the right to copy, distribute, publicly display, reproduce, edit, and reformat your Submission, and to publish your name in connection with it. We claim no intellectual property rights over your Submissions, and you retain any copyrights you hold in them.
By making a Submission, you represent and warrant that you own or otherwise control all rights to it and that its use as described in this section will not violate any laws or the rights of third parties. You further grant us the right to use your Submission to improve our Website, products, or services without any obligation to compensate you. We are under no obligation to post or use any Submission and may remove any Submission at any time. Unsolicited ideas will be deemed non-confidential, and we will not be required to acknowledge their source.
Our intellectual property
The Website contains intellectual property owned by us, including trademarks, service marks, copyrights, proprietary information, and other intellectual property, including but not limited to text, graphics, photographs, frameworks, design, and compilations thereof (“IP”). We reserve all rights in and to our IP. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, perform, or in any way exploit any of our IP, in whole or in part, without our prior written consent.
You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and its content (the “Content”) strictly in accordance with these Terms, solely for your individual or internal business use. You may not use the Content for any unlawful purpose, in any manner that could damage, disable, overburden, or impair the Website, or to obtain any materials or information through means not intentionally made available through the Website. You agree not to delete or alter any proprietary rights or attribution notices in any Content.
Our name, logo, slogans, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, and marks on this Website, including the Strategic Mapping Model™, are the trademarks of their respective owners.
Artificial intelligence
The Company may use software or platforms that employ machine learning, large language models, or natural language processing to generate, analyze, or refine creative and technical outputs (“Generative AI”) to create certain aspects of the Content or IP included on the Website, including but not limited to website copy, website design and code, and visual aids (“AI-Generated Content”). All AI-Generated Content shall be considered Intellectual Property of the Company, whether as protected work product, derivative works of copyrighted materials, proprietary information, or otherwise, protected by and subject to the intellectual property provisions of these Terms.
Changed terms
We may at any time amend these Terms, including our Privacy Policy and Disclaimer. The date of the last revision is shown at the top of the Policies section. Changes are effective immediately when posted on this Website. If you continue to use the Website after we make revisions, your continued use constitutes consent to the revised Terms, Privacy Policy, and Disclaimer.
No warranties
While we make every effort to ensure that the content on this Website is free from errors, we do not give any warranty or other assurance as to the accuracy, completeness, timeliness, or fitness for any particular purpose of the content and materials on this site beyond reasonable efforts to maintain the site. To the maximum extent permitted by law, we provide our website and related information and services on an “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES OF ANY KIND (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of liability
YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR RESOURCES, PRODUCTS OR SERVICES AVAILABLE THROUGH THE WEBSITE.
ADDITIONALLY, WE ARE NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES.
IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF ANY PRODUCTS OR SERVICES YOU HAVE PURCHASED FROM US.
No guarantee of availability
Your use of the Website may sometimes be subject to interruption or delay. We reserve the right to withdraw or amend this Website and any service or material provided on it at our sole discretion without notice. We do not warrant that the Website will be error-free, uninterrupted, or free from defects, and we will not be liable if it becomes unavailable, interrupted, or delayed for any reason. Information on the Website is subject to change, and we disclaim all liability for any inaccuracy, error, or incompleteness in the information provided.
Malicious code
Although we endeavor to prevent the introduction of viruses or other malicious code to our Website, we do not guarantee or warrant that our Website does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process you use to access our Website does not expose your computer system to the risk of interference or damage.
Security
The security of your contact information is important to us. However, you acknowledge the risk of unauthorized access to, or alteration of, your data. We do not accept responsibility or liability of any nature for any losses you may sustain as a result of such unauthorized access or alteration. All information transmitted to or from you is transmitted at your own risk.
Third-party resources
The Website may contain links to external websites that are not provided by, maintained by, or affiliated with us. We are not responsible for the availability, accuracy, relevance, timeliness, or completeness of these websites. Links to them do not imply endorsement by or affiliation with us. You assume all risk arising from your use of any such websites or resources.
Indemnification
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third-party claims and causes of action, including, without limitation, attorney’s fees, arising out of your breach of any of these Terms or your use of the Website, its content, or any product or service purchased through the Website. You shall provide us with such assistance, without charge, as we may reasonably request in connection with any such defense, and you shall not settle any third-party claim or waive any defense without our prior written consent.
Effect of headings; severability
The headings in these Terms are included for convenience only and shall not affect their construction or interpretation. If any portion of these Terms is held to be unenforceable or contrary to law, that portion shall be construed in accordance with applicable law to best accomplish its original objectives to the fullest extent allowed by law, and the remaining provisions shall remain in full force and effect.
Entire agreement; waiver
These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between us pertaining to the Website and supersede all prior and contemporaneous agreements, representations, and understandings. Any waiver by us of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing.
Governing law; jurisdiction
These Terms, together with the Privacy Policy and Disclaimer, shall be construed in accordance with and governed by the laws of the State of Alaska, and the courts of Alaska shall have jurisdiction to hear and determine any dispute arising in relation to these Terms. You agree that any proceeding relating to use of this Website must be filed exclusively in the appropriate courts located in Matanuska-Susitna Borough, Alaska, and you submit to the jurisdiction of those courts and waive any objection based on inconvenient forum or other reasons.
Alternative dispute resolution
The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms by mediation. The parties further agree that their respective good-faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
All rights reserved
All rights not expressly granted in these Terms are reserved by us. If you do not see a usage scenario here that applies to your intended use, contact us at [email protected].
Contact information
The owner of this Website is Allena Virtual Assisting LLC. You may contact us by email at [email protected] or by mail at PO Box 210844, Anchorage, AK 99521.